Last updated: 1 August 2026
These Website Terms & Conditions govern access to and use of the website operated by Lynox B.V. (“LYNOX”, “we”, “us” or “our”).
By accessing or using the website, you acknowledge that you have read and agree to these terms.
If you do not agree with these terms, you should not use the website.
The website is operated by:
Lynox B.V.
Poolvosweg 93
2901 BM Capelle aan den IJssel
The Netherlands
KvK number: 97035661
VAT identification number: NL867883674B01
Email: sales@lynox.nl
Telephone: +31 6 2818 1970
The website provides general information about LYNOX, its flooring products, collections, business-partnership opportunities and related services.
The website may allow visitors to:
view product and collection information;
request information, samples or quotations;
express an interest in purchasing products;
apply to become a dealer or business partner;
contact LYNOX.
Unless expressly stated otherwise, the website is not an online store and does not itself provide a mechanism for concluding a binding purchase agreement.
Product descriptions, images, sample-request options, availability statements and other information on the website are invitations to contact LYNOX and do not constitute a binding offer.
A request submitted through the website does not create an obligation for LYNOX to:
accept an order;
supply a product;
appoint a dealer or partner;
reserve stock;
maintain a stated price;
enter into an agreement.
A binding agreement is formed only after LYNOX has issued or accepted an express written order confirmation, quotation or agreement in accordance with the conditions stated in that document.
Separate commercial or general sales conditions may apply to quotations, orders, deliveries, dealership arrangements or other business relationships. Where applicable, those conditions will be made available before the relevant agreement is concluded.
We take reasonable care to ensure that product information is useful and accurate. However:
colours displayed on a screen may differ from the physical product;
lighting, photography, screen settings and printing may affect colour representation;
wood, stone and other natural-look designs may contain intentional pattern variation;
samples may differ slightly from final production batches;
dimensions, specifications, packaging, availability and product characteristics may change;
products from different production batches may show minor variations.
Images, room visualisations and lifestyle photography are illustrative and may not represent the exact scale, colour or installation result of a product.
Before ordering or installing a product, customers and professional users should review the applicable:
technical data sheet;
installation instructions;
maintenance instructions;
warranty conditions;
product sample;
written quotation or order confirmation.
Suitability depends on factors including the intended use, subfloor, moisture level, room conditions, underfloor heating, installation method and applicable technical requirements.
Information on the website does not replace a professional assessment of the location in which a floor will be installed.
Unless LYNOX has expressly accepted responsibility for installation in writing, the purchaser, installer or project professional remains responsible for:
confirming product suitability;
inspecting the product before installation;
acclimatising and storing the product correctly;
preparing and testing the subfloor;
complying with installation instructions;
observing expansion, moisture and temperature requirements;
complying with applicable building standards and local regulations.
Products should not be installed where a visible defect, incorrect colour, batch discrepancy or other apparent problem has been identified. LYNOX should be contacted before installation continues.
Samples are supplied to assist with product selection and are indicative only.
Due to production tolerances, pattern distribution, lighting and natural-looking design variation, a sample may not reproduce every characteristic of the final delivered product.
Sample availability, quantity, delivery location and delivery cost may be subject to separate conditions communicated by LYNOX.
Receiving a sample does not reserve inventory or guarantee future availability.
Unless expressly stated otherwise:
prices displayed or discussed are indicative;
prices may exclude VAT, transport, installation and other costs;
availability is subject to stock and final confirmation;
delivery dates are estimates until confirmed in writing;
quotations are valid only for the period stated in the quotation;
product availability may change without notice.
The terms stated in an accepted quotation or order confirmation take precedence over general information shown on the website.
You may use the website for lawful personal or internal business purposes.
You must not:
use the website in violation of applicable law;
interfere with the operation or security of the website;
attempt to gain unauthorised access to systems, accounts or data;
introduce malware, harmful code or automated attacks;
scrape, copy or systematically extract website content without written permission;
use website content to create a competing product catalogue or database;
misrepresent your identity or relationship with another organisation;
submit false, misleading, unlawful or infringing content;
use LYNOX branding in a way that suggests an unauthorised partnership or endorsement.
We may restrict or block access where we reasonably believe the website is being misused.
The website and its contents may include:
trademarks;
logos;
trade names;
text;
product descriptions;
photographs;
renders and visualisations;
designs;
illustrations;
videos;
catalogues;
technical documentation;
software and website layouts.
These materials are owned by LYNOX, its suppliers or its licensors and are protected by intellectual-property laws.
No intellectual-property right is transferred to you by accessing the website.
You may view and, where the website expressly provides this function, download materials for your own lawful personal or internal business use.
You may not reproduce, modify, republish, distribute, sell, license, publicly display or commercially exploit website content without prior written permission from LYNOX or the relevant rights holder.
Dealer or partner use of LYNOX branding and marketing materials may be subject to a separate written agreement or brand guideline.
You are responsible for ensuring that information submitted through the website is:
accurate;
lawful;
relevant to the request;
not misleading;
not confidential information belonging to an unauthorised third party;
not an infringement of another person’s rights.
Do not submit sensitive personal information, passwords, payment-card details or unlawful content through a general contact form.
By submitting an enquiry, you authorise LYNOX to use the information to assess and respond to your request in accordance with our Privacy & Cookie Policy.
The website may contain links to third-party websites, social-media platforms, maps, videos or other external services.
Such links are provided for convenience only.
LYNOX does not control and is not responsible for:
third-party website content;
availability or security;
terms and conditions;
privacy practices;
products or services offered by third parties.
The inclusion of a link does not necessarily mean that LYNOX endorses the relevant third party.
We aim to keep the website available and secure but do not guarantee that:
access will always be uninterrupted;
the website will always be free from errors;
all information will always be current;
every feature will work on every device or browser;
the website or its servers will be free from harmful components.
We may suspend, withdraw, restrict or change any part of the website for maintenance, security, operational or commercial reasons.
The website and its general content are provided on an “as available” basis.
To the fullest extent permitted by applicable law, LYNOX does not accept liability for loss arising solely from reliance on general website information without verifying the applicable product documentation, quotation or written agreement.
LYNOX will not be liable for indirect or consequential loss resulting from use of, or inability to use, the website, including loss of profit, revenue, data, opportunity or business interruption, except where such liability cannot legally be excluded.
Nothing in these terms excludes or limits liability for:
fraud or fraudulent misrepresentation;
wilful misconduct;
death or personal injury caused by negligence;
any liability that cannot be excluded under mandatory law.
Nothing in these terms affects mandatory statutory rights available to consumers.
Personal data collected through the website is processed in accordance with the LYNOX Privacy & Cookie Policy.
The use of cookies and similar technologies is also described in that policy and in the website’s cookie settings.
We may update the website or these terms when necessary to reflect changes in:
our products or services;
website functionality;
security requirements;
business operations;
applicable laws.
The current version will be published on the website with its latest revision date.
Changes do not retrospectively alter an agreement already concluded unless the parties have agreed otherwise or the law permits the change.
If any provision of these terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in effect.
The invalid provision will, where possible, be interpreted or replaced in a way that most closely reflects its lawful commercial purpose.
These Website Terms & Conditions and the use of the website are governed by Dutch law.
Disputes relating exclusively to business use of the website will be submitted to the competent court in the Netherlands, subject to any mandatory jurisdiction rules.
If you are a consumer residing in the European Union or European Economic Area, this choice of law does not deprive you of mandatory consumer protections available under the law of your country of residence. You may also have the right to bring proceedings before the court that is competent under applicable consumer law.
Before starting formal proceedings, the parties are encouraged to attempt to resolve the matter through direct discussion.
Questions about the website or these terms may be sent to:
Lynox B.V.
Poolvosweg 93
2901 BM Capelle aan den IJssel
The Netherlands
Email: sales@lynox.nl
Telephone: +31 6 2818 1970
Lynox B.V.
Poolvosweg 93, 2901 BMCopyright © 2026 Lynox B.V. All rights reserved.
KvK Nr: 97035661 | VATIN: NL867883674B01
